Humanization of Work in Project Management

Andrzej Borucki
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Abstract

The experience gathered in the course of many IT projects ranging from the simplest to the very complex, shows that the key adverse factors affecting the productivity of project teams are: the stress that accompanies designers in the development and implementation of IT projects, poor use of the intellectual capacities of individual project team members, excessive focus on design support tools at the expense of project quality, excessive adherence to a specific method of IT project management, the pressures of time and budget restraints on projects where labor intensity has been underestimated. According to many IT project managers, the treating of people as “spare parts” often jeopardizes project outcome. Managers commonly forget the simple fact that the intellect and personalities of every employee are different and that often neglected in accomplishing project goals by not helping individual staff members to achieve personal satisfaction. My practice shows that the choice of a design method has little effect on design productivity and often reduces it where the system needs continuous customization to ever new client requirements and restrict the operating freedom on individual projects contributing to less innovative outcomes.
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项目管理工作的人性化
在许多从最简单到非常复杂的IT项目过程中收集的经验表明,影响项目团队生产力的关键不利因素是:设计师在开发和实施IT项目时所面临的压力,对项目团队成员个人智力能力的不良利用,以牺牲项目质量为代价过度关注设计支持工具,过度坚持特定的IT项目管理方法,时间和预算限制的压力被低估了劳动强度。根据许多IT项目经理的说法,把人当作“备用零件”经常会危及项目的结果。经理们通常会忘记一个简单的事实,即每个员工的智力和个性都是不同的,而在完成项目目标时,由于没有帮助单个员工实现个人满意度,这一点经常被忽视。我的实践表明,设计方法的选择对设计生产力的影响很小,而且在系统需要不断定制新客户需求的情况下,通常会降低设计生产力,并限制单个项目的操作自由,从而导致较少的创新结果。
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