Nurse Satisfaction in Implementing Activities based on the N-ABC Mira System

Abstract

Background: Caring and recording nursing care are activities of every nurse. The main problem is that nursing activities at the hospital have not been used as a basis for awarding appreciation points. Even though, in daily lives, nurses are constantly on the patient's side to perform nursing care. The study's purpose was to evaluate nurse satisfaction in implementing activities based on the N-ABC Mira system. Methods: The study was conducted at RSDK Semarang, using a quasi-experimental design, repeated measurements before implementation; trial 1; 2 and 3. This study randomly sampled 226, 199, 161 and 92 practical nurses with a minimum work period of 1 year, also through nursing documentation on 10 most frequent diseases in July-December 2018, taken incidentally. Data was collected and analyzed using RM GLM, t-Test, ANOVA, Pearson's Correlation. Results: It showed significant differences between before and after the N-ABC Mira system to nurse satisfaction with nursing activities (6,657, p=0,0001); decision making (2,999, p=0,0001) and award points (6,585, p=0,0001), which were influenced by nurse aspects, management, and technical support. Conclusions: The differences between before and after the implementation of the N-ABC Mira system can increase nurse and patient satisfaction, so N-ABC Mira is recommended at the hospital.