{"title":"The creation of a service queue management system on barbershop administration","authors":"Kinnis Gosha, W. Moses, J. Gilbert","doi":"10.1145/1900008.1900151","DOIUrl":null,"url":null,"abstract":"Queue Management has been a problem for many years in many domains including the Financial, Health Care, Public and Retail Sectors. In this age of technology it is not only important to organize the existing queue, but to gather statistics about the queue in order to identify trends that could be anticipated. For many barbershops, these needs are not addressed in a sophisticated manner. This study will suggest that a Queue Management System such as QueueAdmin will improve the satisfaction of a shop's customers as well as their barbers.","PeriodicalId":333104,"journal":{"name":"ACM SE '10","volume":"14 5","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2010-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACM SE '10","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/1900008.1900151","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Queue Management has been a problem for many years in many domains including the Financial, Health Care, Public and Retail Sectors. In this age of technology it is not only important to organize the existing queue, but to gather statistics about the queue in order to identify trends that could be anticipated. For many barbershops, these needs are not addressed in a sophisticated manner. This study will suggest that a Queue Management System such as QueueAdmin will improve the satisfaction of a shop's customers as well as their barbers.
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