The creation of a service queue management system on barbershop administration

ACM SE '10 Pub Date : 2010-04-15 DOI:10.1145/1900008.1900151
Kinnis Gosha, W. Moses, J. Gilbert
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Abstract

Queue Management has been a problem for many years in many domains including the Financial, Health Care, Public and Retail Sectors. In this age of technology it is not only important to organize the existing queue, but to gather statistics about the queue in order to identify trends that could be anticipated. For many barbershops, these needs are not addressed in a sophisticated manner. This study will suggest that a Queue Management System such as QueueAdmin will improve the satisfaction of a shop's customers as well as their barbers.
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理发店管理服务队列管理系统的建立
队列管理多年来一直是许多领域的一个问题,包括金融、医疗保健、公共和零售部门。在这个技术时代,不仅要组织现有的队列,而且要收集队列的统计数据,以确定可以预测的趋势。对于许多理发店来说,这些需求并没有以一种复杂的方式得到满足。这项研究将表明,像QueueAdmin这样的队列管理系统将提高顾客和理发师的满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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