The Effect of Price, Information Quality, and Perceived Risk on Online Purchasing Decisions in E-Commerce

Shelvira Devi Arianda Edy Putri, Moh. Agung Surianto, Suaibatul Aslamiyah
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Abstract

The enthusiasm of the Indonesian people to shop online is currently an interesting phenomenon, the many conveniences offered when transacting online are the main attraction for buyers, but it is not uncommon for buyers to be faced with risks that will be faced when making purchases online. Moreover, there were inconsistencies in the results of previous studies regarding online purchasing decisions so it became an interesting thing to re-investigate. This study aimed to find out the effect of Price, Information Quality, and Perceived Risk on Online Purchasing Decisions in E-Commerce. The research approach used in this research was a quantitative method, according to the explanation it was causal research. The sample used was female students of the Faculty of Teacher Training and Education (FKIP), which consisted of the Study Programs of Mathematics Education, English Education, and Elementary School Teacher Education, as well as the Faculty of Islamic Religion, which consisted of the Study Programs of Islamic Religious Education, Early Childhood Islamic Education, Muhammadiyah University of Gresik Class of 2018. The data sources used were primary data and secondary data, so the results of multiple linear analyses proved that price, information quality, and perceived risk influenced online purchasing decisions in E-Commerce. so the implication of this research is that pricing, developing information quality, and well-managed perceived risk can improve online purchasing decisions in E-Commerce so it is important for economic actors to pay special attention to price, information quality, and perceived risk.
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价格、信息质量和感知风险对电子商务在线购买决策的影响
印尼人对网上购物的热情目前是一个有趣的现象,网上交易时提供的许多便利是吸引买家的主要原因,但买家在网上购物时面临的风险并不罕见。此外,之前关于在线购买决策的研究结果并不一致,因此重新调查成为一件有趣的事情。本研究旨在探讨价格、资讯品质、感知风险对电子商务中线上购买决策的影响。本研究使用的研究方法是定量方法,根据解释是因果研究。所使用的样本是教师培训与教育学院(FKIP)的女学生,该学院由数学教育、英语教育和小学教师教育研究项目组成,以及伊斯兰宗教学院,该学院由伊斯兰宗教教育研究项目组成,早期儿童伊斯兰教育,穆罕默德迪亚大学2018级。使用的数据来源是一手数据和二手数据,因此多元线性分析的结果证明价格、信息质量和感知风险影响电子商务的在线购买决策。因此,本研究的含义是,定价、发展信息质量和良好的感知风险管理可以改善电子商务中的在线购买决策,因此,经济行为者特别关注价格、信息质量和感知风险是很重要的。
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