Empathy matters when speaking with a patient’s family

Tammy McCausland
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Abstract

Nobody wants to receive the dreaded call about a family member in the hospital. But when it happens, healthcare providers should be empathic and communicate with compassion when interacting with family members.
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与病人家属交谈时,同理心很重要
没有人愿意接到可怕的电话,说有家人住院了。但当这种情况发生时,医疗服务提供者应该感同身受,在与家庭成员互动时充满同情心。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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