Business Innovation an Integrated Process to Manage the Customer & Employee Diversity

Abstract

Innovation and diversity are both multidimensional terms and definitions for them are as varied as the number of academic disciplines, policy makers, and business leaders that specialize in them. Globalization brings both opportunities and challenges. However, innovation is not easy Knowledge sharing and open innovation help companies engage with the ideas and opportunities around them. Standardization also has a role in innovation. Diversity in our company enables us to: Know and serve our customers increasing their satisfaction and broadening our customer base. Inclusion is a state of being, where everyone has the opportunity to grow and succeed. Inclusion is about welcoming customers and improving communities. Diversity management is the key to growth in today's global marketplace.