Interpretation of the SUS questionnaire in Mexican sign language to evaluate usability an approach

Abstract

The software development is influenced for the acceptance of the users, this has been researched in usability, therefore, there has been development in tools to evaluate the usability of a software. These tools give the developers a score of usability for the software, based in efficiency, effectiveness and satisfaction. An important point in the use of these tools, is to obtain the results of the user without biasing the user, this is accomplished following a standard and a questionnaire. The questions in these tools, for example the SUS questionnaire, have been translated to other language, but in the case of deaf users there are not in their language (Mexican Sign Language). The purpose of this paper is the study of an interpretation of the SUS questionnaire to determine if that bias the user or improve the quality of the test, in the case of deaf users.