Intercultural communication skills development as a basic requirement in the multicultural world

H. Mamzer, U. A. M. W. Poznaniu
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引用次数: 2

Abstract

In my text I try to argue that intercultural communication development is a complex process, which results in best effects if it is based on deep personal motivations. Those motivations, if directed towards understanding others, help to overcome barriers and own limits of an acting subject. I argue that the awareness of cultural differences and knowledge of their various understandings increase empathy and intercultural sensitivity. Solid communication skills allow confrontations with persons representing many various social categories and social groups. Such communication skills help also to eliminate the negative phenomenon of “invisible gropus”: social partners who are pre-judged as difficult ones, therefore avoided in communication situations.
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跨文化交际技能的发展是多元文化世界的基本要求
在我的文章中,我试图证明跨文化交流的发展是一个复杂的过程,如果它基于深刻的个人动机,那么它会产生最好的效果。这些动机,如果指向理解他人,有助于克服障碍和自己的限制行为主体。我认为,对文化差异的认识和对不同文化理解的了解,会增强同理心和跨文化敏感性。扎实的沟通技巧使你能够与代表许多不同社会类别和社会群体的人进行对抗。这种沟通技巧也有助于消除“隐形群体”的负面现象:社会伙伴被预先判断为难以相处,因此在沟通情况下被避免。
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