{"title":"The Worker Safety Advisor: A Performance Support System","authors":"D. Schoech, R. Bolen","doi":"10.1300/J407V15N02_11","DOIUrl":null,"url":null,"abstract":"SUMMARY A performance support system (PSS) improves workplace performance by providing on-demand access to the integrated information needed to complete the task or solve the problem at hand. To test the feasibility of a human services PSS, the authors developed the Worker Safety Advisor (WSA), which presents several computer screens on which workers specify the situation they face. The WSA then searches a knowledge base and presents relevant worker safety information in an easy-to-read format. This article describes the development of the WSA, Including its background, rationale, objectives, resources required, and lessons learned. The PSS concepts and experiences presented can help others develop similar applications.","PeriodicalId":285926,"journal":{"name":"Information Technologies: Teaching to Use-Using to Teach","volume":"64 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1999-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Technologies: Teaching to Use-Using to Teach","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1300/J407V15N02_11","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
SUMMARY A performance support system (PSS) improves workplace performance by providing on-demand access to the integrated information needed to complete the task or solve the problem at hand. To test the feasibility of a human services PSS, the authors developed the Worker Safety Advisor (WSA), which presents several computer screens on which workers specify the situation they face. The WSA then searches a knowledge base and presents relevant worker safety information in an easy-to-read format. This article describes the development of the WSA, Including its background, rationale, objectives, resources required, and lessons learned. The PSS concepts and experiences presented can help others develop similar applications.
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