Assessing the accessibility and usability of Malaysia Higher Education Website

2010 International Conference on User Science and Engineering (i-USEr) Pub Date : 2010-12-01 DOI:10.1109/IUSER.2010.5716752

M. Abdul Aziz, W. A. R. Wan Mohd Isa, N. Nordin

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引用次数: 61

Abstract

The awareness of the importance of usability and accessibility in Malaysia is demonstrated with the setting-up of usability laboratories from local universities and agency and studies in different applications. This study share the interest on creating awareness of the importance of accessibility and usability criteria by investigating the accessibility and usability level of Malaysia Higher Education Website. This study used 120 samples of higher education institution websites from the online portal of the Ministry of Higher Education (http://www.mohe.gov.my). The accessibility evaluation was done by using automatic evaluation to access the accessibility level according to WCAG 1.0 guideline. Usability evaluation was also done on page size, speed and broken link. The study revealed several accessibility and usability issues revolving Malaysia Higher Education website. We end our study with few recommendations for further improvement of the website usability and accessibility towards better improved online services and information for normal and disabled user.

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评估马来西亚高等教育网站的可访问性和可用性

马来西亚对可用性和可访问性的重要性的认识通过当地大学和机构建立可用性实验室和研究不同的应用程序来证明。本研究通过调查马来西亚高等教育网站的可访问性和可用性水平，分享了对可访问性和可用性标准重要性的认识。本研究使用了来自高等教育部在线门户网站(http://www.mohe.gov.my)的120个高等教育机构网站样本。可达性评价采用自动评价法，按照WCAG 1.0准则对可达性等级进行访问。可用性评估也在页面大小、速度和断开链接上进行。该研究揭示了马来西亚高等教育网站的几个可访问性和可用性问题。最后，我们提出了一些建议，以进一步改善网站的可用性和可访问性，为正常和残疾用户提供更好的在线服务和信息。

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2010 International Conference on User Science and Engineering (i-USEr)

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