Pub Date : 2010-12-14DOI: 10.1109/IUSER.2010.5716740
Adriana Wilde, P. Bruegger, B. Hirsbrunner
Despite a growing interest in design patterns by the Human-Computer Interaction (HCI) community, an interaction pattern collection that is universally accepted is yet to be found. Such a collection would aid the design of pervasive computing systems, in which interactions occur in both the material and logical worlds. This paper first seeks to define interaction patterns by adopting a model that captures such duality and then considers the challenges and opportunities that non-traditional interaction brings. Some patterns are then reviewed, with examples relating to motion-aware systems. We conclude that the creation of a widely accepted interaction pattern collection is unlikely in the near future.
{"title":"An overview of Human-Computer Interaction patterns in pervasive systems","authors":"Adriana Wilde, P. Bruegger, B. Hirsbrunner","doi":"10.1109/IUSER.2010.5716740","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716740","url":null,"abstract":"Despite a growing interest in design patterns by the Human-Computer Interaction (HCI) community, an interaction pattern collection that is universally accepted is yet to be found. Such a collection would aid the design of pervasive computing systems, in which interactions occur in both the material and logical worlds. This paper first seeks to define interaction patterns by adopting a model that captures such duality and then considers the challenges and opportunities that non-traditional interaction brings. Some patterns are then reviewed, with examples relating to motion-aware systems. We conclude that the creation of a widely accepted interaction pattern collection is unlikely in the near future.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133137717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-13DOI: 10.1109/IUSER.2010.5716715
Andreea Niculescu, Dennis Hofs, Betsy van Dijk, A. Nijholt
In this paper we present the results of a pilot study investigating the effects of agents' gender-ambiguous vs. gender-marked look on the perceived interaction quality of a multimodal question answering system. Eight test subjects interacted with three system agents, each having a feminine, masculine or gender-ambiguous look. The subjects were told each agent was representing a differently configured system. In fact, they were interacting with the same system. In the end, the subjects filled in an evaluation questionnaire and participated in an in-depth qualitative interview. The results showed that the user evaluation seemed to be influenced by the agent's gender look: the system represented by the feminine agent achieved on average the highest evaluation scores. On the other hand, the system represented by the gender-ambiguous agent was systematically lower rated. This outcome might be relevant for an appropriate agent look, especially since many designers tend to develop gender-ambiguous characters for interactive interfaces to match various users' preferences. However, additional empirical evidence is needed in the future to confirm our findings.
{"title":"How the agent's gender influence users' evaluation of a QA system","authors":"Andreea Niculescu, Dennis Hofs, Betsy van Dijk, A. Nijholt","doi":"10.1109/IUSER.2010.5716715","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716715","url":null,"abstract":"In this paper we present the results of a pilot study investigating the effects of agents' gender-ambiguous vs. gender-marked look on the perceived interaction quality of a multimodal question answering system. Eight test subjects interacted with three system agents, each having a feminine, masculine or gender-ambiguous look. The subjects were told each agent was representing a differently configured system. In fact, they were interacting with the same system. In the end, the subjects filled in an evaluation questionnaire and participated in an in-depth qualitative interview. The results showed that the user evaluation seemed to be influenced by the agent's gender look: the system represented by the feminine agent achieved on average the highest evaluation scores. On the other hand, the system represented by the gender-ambiguous agent was systematically lower rated. This outcome might be relevant for an appropriate agent look, especially since many designers tend to develop gender-ambiguous characters for interactive interfaces to match various users' preferences. However, additional empirical evidence is needed in the future to confirm our findings.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127257800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716757
A. S. Hashim, W. Ahmad, Ahmad Rohiza
This research is concerned with the utilization of mobile devices as a tool for learning (m-learning). Therefore, approaches in developing learning applications that can suit the small screen size and restrictive capabilities of the devices are studied so that they can help the learners in understanding the concepts being delivered from the applications. This paper presents the study of design principles and requirements for the m-learning application development. The study covers the suitable architecture, learning theories and modules that are appropriate for an application developed for the platform. Based on the results of the study, one m-learning course content prototype is developed. Hence, this paper provides some discussions regarding the guidelines utilized in developing the prototype. Finally, usability testing had been conducted among 66 System Analysis and Design (SAD) course students in evaluating the usability level of the developed prototype. The results showed that majority of the students agreed that the developed MOSAD application has met the requirement of usability element.
{"title":"A study of design principles and requirements for the m-learning application development","authors":"A. S. Hashim, W. Ahmad, Ahmad Rohiza","doi":"10.1109/IUSER.2010.5716757","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716757","url":null,"abstract":"This research is concerned with the utilization of mobile devices as a tool for learning (m-learning). Therefore, approaches in developing learning applications that can suit the small screen size and restrictive capabilities of the devices are studied so that they can help the learners in understanding the concepts being delivered from the applications. This paper presents the study of design principles and requirements for the m-learning application development. The study covers the suitable architecture, learning theories and modules that are appropriate for an application developed for the platform. Based on the results of the study, one m-learning course content prototype is developed. Hence, this paper provides some discussions regarding the guidelines utilized in developing the prototype. Finally, usability testing had been conducted among 66 System Analysis and Design (SAD) course students in evaluating the usability level of the developed prototype. The results showed that majority of the students agreed that the developed MOSAD application has met the requirement of usability element.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"161 9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129103978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716733
F. H. A. Razak, Hanayanti Hafit, Nadia Sedi, Nur Atiqah Zubaidi, H. Haron
Usability testing has traditionally been conducted in dedicated laboratory. Alternatively, field study can be an option to conduct the usability testing. As HCI researchers who work with children, we have experiences in conducting usability tests in both natural and laboratory environments. We tested two different children applications in two different environments: testing drawing applications at their preschool and testing an educational game in our usability laboratory. Thus, this paper highlights our experiences in conducting both usability tests. Although the literature suggests that laboratory and field studies should be done for two different purposes, our experiences have told us that we can actually integrate the steps of field studies into the guidelines for lab tests. These steps are particularly useful for the novice designers and researchers who have never done usability evaluations with children before.
{"title":"Usability testing with children: Laboratory vs field studies","authors":"F. H. A. Razak, Hanayanti Hafit, Nadia Sedi, Nur Atiqah Zubaidi, H. Haron","doi":"10.1109/IUSER.2010.5716733","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716733","url":null,"abstract":"Usability testing has traditionally been conducted in dedicated laboratory. Alternatively, field study can be an option to conduct the usability testing. As HCI researchers who work with children, we have experiences in conducting usability tests in both natural and laboratory environments. We tested two different children applications in two different environments: testing drawing applications at their preschool and testing an educational game in our usability laboratory. Thus, this paper highlights our experiences in conducting both usability tests. Although the literature suggests that laboratory and field studies should be done for two different purposes, our experiences have told us that we can actually integrate the steps of field studies into the guidelines for lab tests. These steps are particularly useful for the novice designers and researchers who have never done usability evaluations with children before.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116467851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716770
M. Othman, M. F. Yahaya, M. F. Yahaya
Previously, several attempts have been made to find a suitable way of measuring poverty. The current practice in measuring poverty is based on assumption that the poor can be identified by determining a poverty line. As pointed out by Cerioli and Zani (1990) and by Cheli et al. (1994), among others, the problem is due to the fact that a sharp division of the total population between poor and non-poor is unrealistic. The traditional approaches usually assess the poverty status of an individual based solely on a unique indicator of such income or expenditure. Thus there is a need for an efficient poverty measures to be developed. Due to the weaknesses of traditional poverty measurement, the research introduces a composite of multidimensional poverty indicators. Data collected from the questionnaire on Household Income Survey/ Basic Amenities (HIS/ BA) year 2004 and 2007 which was conducted by the Department of Statistics Malaysia, Terengganu (DOS) were used. Fuzzy set was used to calculate poverty index to assess the living condition of households in rural areas of Terengganu. The results show that the use of Fuzzy Index Poverty on several poverty indicators provides a more complete picture of poverty than the traditional approach that use common indicators such as disposable income or expenditure.
以前曾多次尝试寻找衡量贫穷的适当方法。目前衡量贫穷的做法是基于这样一种假设，即可以通过确定一条贫困线来确定穷人。正如Cerioli和Zani(1990)以及Cheli et al.(1994)等人指出的那样，问题在于穷人和非穷人之间总人口的急剧划分是不现实的。传统方法通常仅根据这种收入或支出的独特指标来评估个人的贫穷状况。因此，有必要制定有效的贫穷措施。针对传统贫困测度的不足，本研究引入了多维贫困指标的复合测度。数据收集自2004年和2007年由登嘉楼马来西亚统计局(DOS)进行的家庭收入调查/基本生活设施(HIS/ BA)问卷。采用模糊集计算贫困指数，对登嘉楼农村家庭的生活状况进行评价。结果表明，与使用可支配收入或支出等常见指标的传统方法相比，对若干贫困指标使用模糊贫困指数可以更全面地反映贫困状况。
{"title":"Fuzzy Index Poverty (FIP): Measuring poverty in rural area of Terengganu","authors":"M. Othman, M. F. Yahaya, M. F. Yahaya","doi":"10.1109/IUSER.2010.5716770","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716770","url":null,"abstract":"Previously, several attempts have been made to find a suitable way of measuring poverty. The current practice in measuring poverty is based on assumption that the poor can be identified by determining a poverty line. As pointed out by Cerioli and Zani (1990) and by Cheli et al. (1994), among others, the problem is due to the fact that a sharp division of the total population between poor and non-poor is unrealistic. The traditional approaches usually assess the poverty status of an individual based solely on a unique indicator of such income or expenditure. Thus there is a need for an efficient poverty measures to be developed. Due to the weaknesses of traditional poverty measurement, the research introduces a composite of multidimensional poverty indicators. Data collected from the questionnaire on Household Income Survey/ Basic Amenities (HIS/ BA) year 2004 and 2007 which was conducted by the Department of Statistics Malaysia, Terengganu (DOS) were used. Fuzzy set was used to calculate poverty index to assess the living condition of households in rural areas of Terengganu. The results show that the use of Fuzzy Index Poverty on several poverty indicators provides a more complete picture of poverty than the traditional approach that use common indicators such as disposable income or expenditure.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114853371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716735
Lob Yussof Rahmah, Tengku Nazatul Shima, Badioze Zaman Halimah
The design of an early reading courseware (MEL-SindD) for Down syndrome (DS) needs to focus particularly on the students unique learning styles. Thus, this paper reports on DS students' characteristics, shortcomings and strength which need to be integrated in the design of the courseware. Hence, this paper demonstrates how the approaches and learning principles can be translated into guidelines for the interaction design of MEL-SindD that enables to motivate the DS students to learn.
{"title":"An interaction design for MEL-SindD: A basic reading courseware for Down syndrome children","authors":"Lob Yussof Rahmah, Tengku Nazatul Shima, Badioze Zaman Halimah","doi":"10.1109/IUSER.2010.5716735","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716735","url":null,"abstract":"The design of an early reading courseware (MEL-SindD) for Down syndrome (DS) needs to focus particularly on the students unique learning styles. Thus, this paper reports on DS students' characteristics, shortcomings and strength which need to be integrated in the design of the courseware. Hence, this paper demonstrates how the approaches and learning principles can be translated into guidelines for the interaction design of MEL-SindD that enables to motivate the DS students to learn.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131929311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716768
M. Miyabe, T. Yoshino
The all-for-one-type multilingual conference support system has been proposed to help foreigners understand the content of conferences. In our context, “all-for-one” implies that Japanese participants support the content understanding of foreigners during lectures or conferences held in Japan. Japanese participants create the summary of a conference cooperatively using the proposed system. However, the proposed system has some drawbacks. First, the system cannot overcome the problems associated with work collision between the participants working to support the audience. We believe that while the supporting participants possibly participate in the original conference support systems, work collision is relatively less of a concern in these systems because there are not many users. On the other hand, in the all-for-one-type support system, there is a high possibility of frequent work collision because many users operate at the same time. To reduce this work collision, we developed a function that takes into account the participants' workspace, and used the same in our experiments. Second, the effect of this support on the content understanding of the Japanese participants has not been verified. Hence, we performed experiments to compare the content understanding between the participants and the audience at the conference or lecture. The following conclusions were drawn from the results of our experiments: (1) Presenting the contents inputted by each participant in real time helps reduce work collision in terms of content. (2) Using the telepointer function and color function for identifying each participant reduces the work collision in the operating objects. (3) Making summaries of the conference topics is a hard task for the participants and can lead to a poor understanding of the content.
为了帮助外国人理解会议内容，还提出了“全合一”多语种会议支持系统。在我们的语境中，“all for one”意味着日本参与者在日本举办讲座或会议期间支持外国人的内容理解。日本与会者使用提议的系统合作创建会议摘要。然而，所提出的系统有一些缺点。首先，该系统无法克服参与者之间的工作冲突问题，这些参与者正在努力支持观众。我们认为，虽然支持参与者可能参与原始会议支持系统，但由于用户不多，这些系统中的工作冲突相对较少。另一方面，在全换一式支撑系统中，由于多用户同时操作，工作碰撞频发的可能性很大。为了减少这种工作冲突，我们开发了一个考虑到参与者工作空间的功能，并在我们的实验中使用了相同的功能。其次，这种支持对日本参与者的内容理解的影响尚未得到验证。因此，我们进行了实验来比较会议或讲座中参与者和听众对内容的理解。从我们的实验结果中得出以下结论:(1)实时呈现每个参与者输入的内容有助于减少内容上的工作冲突。(2)使用遥控器功能和颜色功能来识别每个参与者，减少了操作对象中的工作碰撞。(3)对与会者来说，总结会议主题是一项艰巨的任务，可能导致对会议内容的理解不佳。
{"title":"Effect of workspace awareness for the all-for-one-type multilingual conference support system","authors":"M. Miyabe, T. Yoshino","doi":"10.1109/IUSER.2010.5716768","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716768","url":null,"abstract":"The all-for-one-type multilingual conference support system has been proposed to help foreigners understand the content of conferences. In our context, “all-for-one” implies that Japanese participants support the content understanding of foreigners during lectures or conferences held in Japan. Japanese participants create the summary of a conference cooperatively using the proposed system. However, the proposed system has some drawbacks. First, the system cannot overcome the problems associated with work collision between the participants working to support the audience. We believe that while the supporting participants possibly participate in the original conference support systems, work collision is relatively less of a concern in these systems because there are not many users. On the other hand, in the all-for-one-type support system, there is a high possibility of frequent work collision because many users operate at the same time. To reduce this work collision, we developed a function that takes into account the participants' workspace, and used the same in our experiments. Second, the effect of this support on the content understanding of the Japanese participants has not been verified. Hence, we performed experiments to compare the content understanding between the participants and the audience at the conference or lecture. The following conclusions were drawn from the results of our experiments: (1) Presenting the contents inputted by each participant in real time helps reduce work collision in terms of content. (2) Using the telepointer function and color function for identifying each participant reduces the work collision in the operating objects. (3) Making summaries of the conference topics is a hard task for the participants and can lead to a poor understanding of the content.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"193 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133817833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716734
W. Ahmad, S. Sulaiman, F. S. Johari
Usability testing is necessary to be performed by software development companies to determine whether their products are usable or not. It is equally important for the end-user companies running usability studies as well. This paper presents the development of Usability Management System (USEMATE), an automated system as an alternative solution to assist usability tester or practitioner to run usability testing more efficiently and effectively. The main objective of USEMATE is to enhance the current systems which are paper-based, involving manual score calculation using excel and manual response time recording into a web-based management system. The tools used for the development include Apache Web Server, Adobe Photoshop CS2, Adobe Dreamweaver CS3 and a personal computer (PC). The modules and usability criteria included and the approach used in the development of this automated system were replicated from a case study on usability testing of a webpage conducted earlier. USEMATE is envisaged to be able to decrease the lengthy working hour and energy needed to manage the usability testing process from phase to phase.
可用性测试是软件开发公司确定其产品是否可用所必需的。对于运行可用性研究的最终用户公司来说，这同样重要。本文介绍了可用性管理系统(USEMATE)的开发，这是一个自动化的系统，作为辅助可用性测试人员或实践者更有效地运行可用性测试的替代解决方案。USEMATE的主要目标是改进现有的纸质系统，包括使用excel手动计算分数和手动记录响应时间到一个基于网络的管理系统。用于开发的工具包括Apache Web Server, Adobe Photoshop CS2, Adobe Dreamweaver CS3和个人电脑(PC)。这个自动化系统所包括的模块和可用性标准，以及所采用的方法，都是从较早前进行的网页可用性测试个案研究中复制而来的。预计USEMATE能够减少从一个阶段到另一个阶段管理可用性测试过程所需的漫长工作时间和精力。
{"title":"Usability Management System (USEMATE): A web-based automated system for managing usability testing systematically","authors":"W. Ahmad, S. Sulaiman, F. S. Johari","doi":"10.1109/IUSER.2010.5716734","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716734","url":null,"abstract":"Usability testing is necessary to be performed by software development companies to determine whether their products are usable or not. It is equally important for the end-user companies running usability studies as well. This paper presents the development of Usability Management System (USEMATE), an automated system as an alternative solution to assist usability tester or practitioner to run usability testing more efficiently and effectively. The main objective of USEMATE is to enhance the current systems which are paper-based, involving manual score calculation using excel and manual response time recording into a web-based management system. The tools used for the development include Apache Web Server, Adobe Photoshop CS2, Adobe Dreamweaver CS3 and a personal computer (PC). The modules and usability criteria included and the approach used in the development of this automated system were replicated from a case study on usability testing of a webpage conducted earlier. USEMATE is envisaged to be able to decrease the lengthy working hour and energy needed to manage the usability testing process from phase to phase.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127188465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716764
E. Ibrahim, W.N.I.I.W. Hamzah, J. Taslim, Wan Adilah Wan Adnan
In the past, many researches have examined and addressed the notion of trust multidimensional in concepts within the areas of e-commerce ranging from business to business (B2B), business to consumer (B2C) and consumer to consumer (C2C). Indeed, the element of trust is vital in ensuring the success of e-commerce. However, the web evolution has moved the interpersonal and inter-organizational transactions to knowledge and information exchange with the rise of Web Mediated Information Environment (W-MIE) that offer services such as health advice, religion information, political views and financial advice. Hence, the aim of this research is to identify trust elements within the context of Islamic based informational websites. We contend that this environment posed significant emotional values to its users in terms of the overall design strategy for the web content, interface representation and systems characteristics adherence to Islamic values, principles and guidelines. This paper reported the results of an experiment conducted within the scope of Islamic educational based websites by using semantic differential method with 10 Islamic users. The measured elements are derived through literature analysis and Islamic expert review. Through factor analysis we have found 8 trust elements which are significant for the design of Islamic web based content websites. There are “credibility”, “benevolence”, “Tauheed”, “avoid distraction”, “presentable”, “well-conveyed”, “avoid unfairness” and “avoid childish” and discussion towards design implications are further elaborated.
{"title":"Evaluating trust elements in the context of Islamic based informational websites","authors":"E. Ibrahim, W.N.I.I.W. Hamzah, J. Taslim, Wan Adilah Wan Adnan","doi":"10.1109/IUSER.2010.5716764","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716764","url":null,"abstract":"In the past, many researches have examined and addressed the notion of trust multidimensional in concepts within the areas of e-commerce ranging from business to business (B2B), business to consumer (B2C) and consumer to consumer (C2C). Indeed, the element of trust is vital in ensuring the success of e-commerce. However, the web evolution has moved the interpersonal and inter-organizational transactions to knowledge and information exchange with the rise of Web Mediated Information Environment (W-MIE) that offer services such as health advice, religion information, political views and financial advice. Hence, the aim of this research is to identify trust elements within the context of Islamic based informational websites. We contend that this environment posed significant emotional values to its users in terms of the overall design strategy for the web content, interface representation and systems characteristics adherence to Islamic values, principles and guidelines. This paper reported the results of an experiment conducted within the scope of Islamic educational based websites by using semantic differential method with 10 Islamic users. The measured elements are derived through literature analysis and Islamic expert review. Through factor analysis we have found 8 trust elements which are significant for the design of Islamic web based content websites. There are “credibility”, “benevolence”, “Tauheed”, “avoid distraction”, “presentable”, “well-conveyed”, “avoid unfairness” and “avoid childish” and discussion towards design implications are further elaborated.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130712499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-12-01DOI: 10.1109/IUSER.2010.5716731
A. Al-Wabil, Luluah Al-Husian, Rana Al-Murshad, Abeer N. Al-Nafjan
This paper describes a study of usability testing with children in which stimulated retrospective probing was examined to determine its efficacy and usefulness. Ten children were involved in the evaluation of two different web sites. The session involved tracking their eyes as they conducted four tasks, two navigational and two informational tasks. Accuracy and efficiency and eye movement metrics were collected, and child participants rated their subjective satisfaction with the sites. Retrospective probing was conducted to elicit verbalizations of problems that children experienced in their use of these sites. The retrospective think-aloud (RTA) protocol was used along with eye gaze replay in post-session interviews. Findings show that the stimulated RTA protocol with eyetracking is effective in eliciting explanatory information about what children attend to in usability evaluations and how they process information, and how children arrived at a target element or solution. Implications for usability practitioners are discussed.
{"title":"Applying the retrospective think-aloud protocol in usability evaluations with children: Seeing through children's eyes","authors":"A. Al-Wabil, Luluah Al-Husian, Rana Al-Murshad, Abeer N. Al-Nafjan","doi":"10.1109/IUSER.2010.5716731","DOIUrl":"https://doi.org/10.1109/IUSER.2010.5716731","url":null,"abstract":"This paper describes a study of usability testing with children in which stimulated retrospective probing was examined to determine its efficacy and usefulness. Ten children were involved in the evaluation of two different web sites. The session involved tracking their eyes as they conducted four tasks, two navigational and two informational tasks. Accuracy and efficiency and eye movement metrics were collected, and child participants rated their subjective satisfaction with the sites. Retrospective probing was conducted to elicit verbalizations of problems that children experienced in their use of these sites. The retrospective think-aloud (RTA) protocol was used along with eye gaze replay in post-session interviews. Findings show that the stimulated RTA protocol with eyetracking is effective in eliciting explanatory information about what children attend to in usability evaluations and how they process information, and how children arrived at a target element or solution. Implications for usability practitioners are discussed.","PeriodicalId":431661,"journal":{"name":"2010 International Conference on User Science and Engineering (i-USEr)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126559519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：