Quality of experience of VoIP for social network services: Facebook vs LINE over 3G networks in North Bangkok

Pongpisit Wuttidittachotti, Kiattisak Yochanang, Narumon Chumkot, Tuul Triyason, Therdpong Daengsi
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引用次数: 10

Abstract

This paper presents a preliminary study of quality of experience (QoE) of VoIP that are provided as social network services using Perceptual Evaluation of Speech Quality (PESQ) with Thai and Chinese speech samples. This study focuses on VoIP quality of the free call feature from Facebook and LINE, which are the popular social network site and the popular social network application for Thai users respectively. From this study, it has been found no significant difference between VoIP quality from Facebook and LINE when connected Internet via WLAN. However, it has been found that LINE tends to provide better VoIP quality than Facebook with significant difference (p-value <; 0.05) when connected 3G networks in three forth test conditions, including two test conditions with Thai speech.
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社交网络服务的VoIP体验质量:Facebook vs LINE在曼谷北部的3G网络
本文利用语音质量感知评价(PESQ)对泰语和汉语语音样本作为社交网络服务提供的VoIP语音体验质量(QoE)进行了初步研究。本研究的重点是来自Facebook和LINE的免费通话功能的VoIP质量,这两家公司分别是泰国用户最受欢迎的社交网站和社交网络应用。从本研究中发现,当通过WLAN连接互联网时,Facebook和LINE的VoIP质量没有显著差异。然而,我们发现LINE往往比Facebook提供更好的VoIP质量,且差异显著(p值<;0.05),在三个四个测试条件下连接3G网络,其中两个测试条件下使用泰语。
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