W. Dijk, R. Hoekema, M. V. D. Vlugt, W. Dassen, ET van der Velde, Nhjj van der Putten, C. Hooijschuur, J. Busman
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引用次数: 0
Abstract
This paper describes the AMOC project which aims at the improvement of patient throughput in the outpatient clinics. Indicators describing the workflow were extracted and serve as a base for a so called continuous improvement model. As pro actively monitoring the workflow turned out to be the best tool to optimize the throughput, a computer system was developed to present in a ldquodashboardrdquo like manner the state of the indicators.
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