Paul Courtois, Mandie Hajek, Renee Kennish, Rich Paul, K. Seward, Timothy J. Stockert, Christina Thompson
{"title":"Performance Measures in the Employee Assistance Program","authors":"Paul Courtois, Mandie Hajek, Renee Kennish, Rich Paul, K. Seward, Timothy J. Stockert, Christina Thompson","doi":"10.1300/J022V19N03_04","DOIUrl":null,"url":null,"abstract":"Abstract This article provides a description of current performance measurements that are often used within the Employee Assistance (EA) field. There has been difficulty in the EA field in evaluating various aspects of EAP service delivery due to the many variations on how components of the Employee Assistance Program (EAP) are measured. The goal is to create a common set of measures with established benchmarks that would allow for evaluation and comparison of performance across EAP organizations.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"255 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"10","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Employee Assistance Quarterly","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1300/J022V19N03_04","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 10
Abstract
Abstract This article provides a description of current performance measurements that are often used within the Employee Assistance (EA) field. There has been difficulty in the EA field in evaluating various aspects of EAP service delivery due to the many variations on how components of the Employee Assistance Program (EAP) are measured. The goal is to create a common set of measures with established benchmarks that would allow for evaluation and comparison of performance across EAP organizations.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
