Re-Engineering and Automation of Business Processes: Criteria for Selecting Supporting Tools

A. Tsalgatidou, M. Nikolaidou
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引用次数: 2

Abstract

Re-engineering of business processes and their automation is an activity very common in most organizations in order to keep or create a competitive business advantage in the changing business environment. Business Process Modeling Tools (BPMTs) and Workflow Management Systems (WFMSs) are the most popular tools used for business process transformation and automation of the redesigned business processes within and outside organization's boundaries. This chapter describes a set of criteria for selecting appropriate BPMTs and WFMSs among the diversity of the tools offered in the market in order to assist the interested manager or business process engineer to more successfully manage the business process transformation. While establishing the proposed criteria, we considered currently available technology and standards for visual enterprise support and inter-organizational business process modeling and automation.
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业务流程的再工程和自动化:选择支持工具的标准
业务流程的重新设计及其自动化是大多数组织中非常常见的活动,目的是在不断变化的业务环境中保持或创建有竞争力的业务优势。业务流程建模工具(bpmt)和工作流管理系统(wfms)是最流行的工具,用于在组织边界内外对重新设计的业务流程进行业务流程转换和自动化。本章描述了一组标准,用于在市场上提供的各种工具中选择合适的bpmt和wfms,以帮助感兴趣的经理或业务流程工程师更成功地管理业务流程转换。在建立建议的标准时,我们考虑了可视化企业支持以及组织间业务流程建模和自动化的当前可用技术和标准。
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