Information Technology Governance at Rachmi Dewi Gresik Hospital Using the Cobit 5 Framework

Abstract

Earlier nineteenth century, in Europe and the United States, management information systems have been developed in hospital and clinic inorder to support the health service during decades until now. As a result, it brings complexity and rigor that leaves patients feeling dissatisfied, which requires the adoption of IT governance around the world. After several years, it turns out that there are several problems faced specifically by Rachmi Dewi Gresik Hospital. Thus, several aspects need to be improved to achieve the vision mission lead to primary objectives. Therefore, this study aims to assist Rachmi Dewi Gresik Hospital in making improvements from the point of view IT governance using the COBIT 5 framework so that the strategic planning by the organization can be aligned. COBIT 5 is used to develop documentation and guidelines based on good governance principles. It is widely recognized as a framework capable of supporting auditors, management, and users to bridge the gap between business risks, control requirements and issues with technical issues.