Emergent Theory for Enterprise Resource Planning Upgrade Decision

Global Information Diffusion and Management in Contemporary Society Pub Date : 1900-01-01 DOI:10.4018/978-1-5225-5393-9.CH004

Celeste See Pui Ng, Eric T. G. Wang

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引用次数: 2

Abstract

This chapter is based on four case studies and the findings are based on three rounds of qualitative data coding. This study finds that the type of business benefits expected to be derived from an ERP upgrade project, and the similarities between a firm and a new ERP system business processes have a strong impact on an ERP upgrade decision. Strategic business benefit has a relatively high impact on the upgrade decision than the managerial and operational business benefits. In contrast, symbols attached to an ERP system and top management supports are not salient factors influencing the ERP upgrade decision. However, based on further analysis of the pattern-matching of cause-effect relationships tested in this study, this research suggests that top management supports are necessary but not a sufficient factor to justify for an ERP upgrade, when there are lack of strategic business benefit incentives and similarity between a firm and a new ERP system business processes. This also indicates that ERP upgrade decisions are made rationally rather than habitually and socially defined.

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企业资源规划升级决策的涌现理论

本章基于四个案例研究，研究结果基于三轮定性数据编码。本研究发现，企业期望从ERP升级项目中获得的商业利益类型，以及企业与新ERP系统业务流程之间的相似性对ERP升级决策有很强的影响。战略经营效益对企业升级决策的影响要高于管理效益和经营效益。与此相反，ERP系统的附属符号和高层管理人员的支持并不是影响ERP升级决策的显著因素。然而，基于本研究测试的因果关系模式匹配的进一步分析，本研究表明，当企业缺乏战略业务利益激励和企业与新ERP系统业务流程之间的相似性时，高层管理人员的支持是必要的，但不是证明ERP升级的充分因素。这也表明ERP升级决策是理性的，而不是习惯和社会定义的。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Global Information Diffusion and Management in Contemporary Society

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