{"title":"A Portal Architecture Based on IT Services","authors":"Tingting Sun, Futong Huang","doi":"10.1109/IBICA.2011.74","DOIUrl":null,"url":null,"abstract":"The main work of Power Group Enterprises' IT services and operation includes services application, troubleshooting and work order processing. This paper proposes a set of workflows and portal architecture of services application, troubleshooting and fault classification, which has a very large of reference value for the IT services industry.","PeriodicalId":158080,"journal":{"name":"2011 Second International Conference on Innovations in Bio-inspired Computing and Applications","volume":"399 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2011-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2011 Second International Conference on Innovations in Bio-inspired Computing and Applications","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IBICA.2011.74","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The main work of Power Group Enterprises' IT services and operation includes services application, troubleshooting and work order processing. This paper proposes a set of workflows and portal architecture of services application, troubleshooting and fault classification, which has a very large of reference value for the IT services industry.
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