Wizard of Oz Prototyping for Machine Learning Experiences

Abstract

Machine learning is being adopted in a wide range of products and services. Despite its adoption, design and research processes for machine learning experiences have yet to be cemented in the user experience community. Prototyping machine learning experiences is noted to be particularly challenging. This paper suggests Wizard of Oz prototyping to help designers incorporate human-centered design processes into the development of machine learning experiences. This paper also surfaces a set of topics to consider in evaluating Wizard of Oz machine learning prototypes.