Employees Retention in Selected Banks of Capital Region of Delhi, India

Shiwani Srivastava
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Abstract

The study explores the relationship between bankers profile and the reasons behind staying in the organization. Employee retention is the key challenge faced by the banking sector in India. Employee retention is the ability of an organization to retain its key employees. Banking sector of India in today's fast-growing economic scenario confront challenges in managing and retaining its key employees. Technocrats are leaving one company for another in search of greener pastures. The banking sector has been chosen to conduct the research because the competition to retain the key employees is intense. The present study aims at examining the reasons for employee staying in the organization. This research looked at the extent of the influence of various factors on employee retention in public and private sector banks in the capital region of Delhi. The study explores the relationship between the respondent profile and the attributes of staying in the banking sector which leads to employee retention. The study is based on the responses of the employees of leading banks. A self-developed questionnaire, measured on a Likert Scale was used to collect data from respondents. There are various factors which influence employee retention in the banking sector. The current study focuses on thirteen factors which significantly influenced employee retention in banking sector: Financial benefits, Job Security, Autonomy, Job satisfaction, Promotion and Prestige, Interesting work Recognition, Working Condition, Challenge, Workload, Interpersonal relations, No option, and Accomplishment. Based on the analysis of responses of 120 bank employees carried out, it was found that there are certain reasons which compel the employees to stay in the organization and Financial benefit takes the dominant place in employee retention. Chi-square test, coefficient of contingency and ANOVA two factors without replication were used for analysis. The result shows that Financial benefit is the most important attribute in employee retention and there is an urgent need to restructure the retention policies of the banking sector in India.
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印度德里首都地区选定银行的员工保留情况
该研究探讨了银行家形象与留在公司背后的原因之间的关系。留住员工是印度银行业面临的主要挑战。员工保留是一个组织保留其关键员工的能力。在当今快速增长的经济形势下,印度银行业在管理和留住关键员工方面面临着挑战。技术官僚们纷纷离开一家公司,跳槽到另一家公司,寻找更好的发展空间。之所以选择银行业进行这项研究,是因为留住关键员工的竞争非常激烈。本研究旨在研究员工留在组织中的原因。本研究着眼于各种因素对德里首都地区公共和私营部门银行员工留任的影响程度。该研究探讨了受访者的个人资料和留在银行部门导致员工保留的属性之间的关系。这项研究是基于主要银行员工的回答。一份自行开发的问卷,以李克特量表测量,用于收集受访者的数据。影响银行部门员工留任的因素有很多。本研究主要探讨影响银行员工留任的13个因素:财务利益、工作保障、自主性、工作满意度、晋升与声望、工作兴趣认同、工作条件、挑战、工作量、人际关系、无选择、成就。通过对120名银行员工的反馈进行分析,发现员工留在组织中有一定的原因,财务利益在员工保留中占主导地位。采用卡方检验、偶然性系数和方差分析两种无重复因素进行分析。结果表明,财务效益是员工保留最重要的属性,印度银行业的保留政策迫切需要重组。
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