Information Technology Issues in Nigeria

Abstract

Based on our implementation of the World Information Technology (IT) Project survey, the three top organizational issues from the perspective of IT employees in Nigeria are: IT reliability and efficiency, business process reengineering, and business agility and speed to market. The top three technology issues are: cloud computing, mobile and wireless applications, and business intelligence/analytics. Nigerian IT employees are relatively satisfied with their jobs, and feel highly accomplished in terms of what they contribute to their organizations. Despite a perception of increased pressure from work, there is a moderate experience of work and family balance, even though some still experience burnout. The threat of job losses or outsourcing is low although job rotations are expected. On the whole, IT workers are relatively mobile and open to new opportunities in and outside of the IT industry.