Developing a Project Management Tool for Network Migration to Improve Transparency between Enterprises and Network Experts

E. Goggins, C. Kennedy, M. Nguyen, A. Pore, A. Rissmeyer, C. Smith, G. J. Gerling
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Abstract

Migrating an enterprise network to a cloud-based platform can help a company realize the benefits of increased automation, security, scalability, and usability. However, completing the migration can be tedious and time-consuming, so as to require an experienced network engineer. Many small and medium-sized enterprises do not internally employ such experts. Moreover, since cloud-based migration is only completed once, companies of all sizes opt to hire a professional network engineer as a consultant. During the migration process, companies often face communication challenges with the hired consultant. The work herein describes the design of a project management tool for cloud network migration to be used as an interface between the enterprise and network engineer. Its design was based upon extensive evaluation of information and functional requirements, and the establishment of the user flow. The design of the user interfaces realizes three important features: a task-based structure that centralizes resources, a graphical map for evaluating the status of dependent tasks, and embedded learning resources for furthering knowledge of networking. In this way, the design of the interface seeks to effectively bridge gaps in communication between enterprises and network engineers.
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开发网络迁移项目管理工具,提高企业与网络专家之间的透明度
将企业网络迁移到基于云的平台可以帮助公司实现提高自动化、安全性、可伸缩性和可用性的好处。然而,完成迁移可能是乏味和耗时的,因此需要有经验的网络工程师。许多中小企业内部没有聘请这样的专家。此外,由于基于云的迁移只完成一次,各种规模的公司都选择聘请专业的网络工程师作为顾问。在迁移过程中,公司经常面临与聘请的顾问沟通的挑战。本文描述了一个用于云网络迁移的项目管理工具的设计,该工具将用作企业和网络工程师之间的接口。它的设计是基于对信息和功能需求的广泛评估,以及用户流程的建立。用户界面的设计实现了三个重要特征:基于任务的资源集中结构,用于评估依赖任务状态的图形化地图,以及用于进一步学习网络知识的嵌入式学习资源。通过这种方式,接口的设计旨在有效地弥合企业与网络工程师之间的沟通差距。
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