{"title":"Quality Management for Services: Handbook for Successful Quality Management. Principles – Concepts – Methods","authors":"M. Bruhn","doi":"10.1007/978-3-662-67032-3","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":210924,"journal":{"name":"Quality Management for Services","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality Management for Services","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-662-67032-3","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1