The Change Management of the Foam Manufacturing During the Covid-19 Pandemic: Case Study

Abstract

The purpose of this research will be to explore operations through a change management approach in foam manufacturing companies during the covid 19 pandemic in 2020 and 2021. The method used is a case study, which is a non-inferential research method. The data taken is from this foam manufacturing company. Followed by analysis and deepening to find out the adaptability and changes made and how this company manages these changes. The interesting finding is that change management must be carried out in a planned manner, carried out systematically by evaluating each transition. The phases include, change integration and transition, program and scope of change, redefine change, and detailed changes