Pursuing organisational learning using absorptive capacity capabilities and the role of IT Infrastructure in RFID system initiatives: a cluster analysis study

Abstract

This study looks at firms' perceptions of the importance of absorptive capacity attributes in the deployment of Radio Frequency Identification (RFID) in a supply chain and their relationships with the firms' intentions to pursue supply chain process integration and Information Technology (IT) infrastructure support. Data for this pilot research study were collected using a survey questionnaire administered online to members of the Council of Supply Chain Management Professionals (CSCMP). Both the proposed hypotheses were supported in this study using the cluster data analysis procedure. The level of intention to cultivate absorptive capacity attributes, indeed, is positively associated with the level of intention to deploy both IT infrastructure integration and supply chain process integration.