Nursing Home Competition, Prices and Quality: A Review and Some Lessons for Australia

Jongsay Yong, Ou Yang, A. Scott
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Abstract

In recent years, with the aim of containing cost pressure and improving efficiency, many countries have begun to introduce market mechanisms into the aged care sector. Under the right conditions, competition can spur providers to compete by cutting costs, offering better prices and higher quality of services. However, in aged care, market failures can be severe. Information about prices and quality may not be readily available and search costs can be high. This study undertakes a scoping review of the literature on competition in the nursing home sector, with an emphasis on research examining how competition affects prices and quality of care. Online databases were used to identify studies in English language published between 1988–2020. A total of 44 publications covering nine countries are included in this review. On the relationship between competition and quality, the literature offers conflicting evidence. Some studies find greater competition leading to higher quality, while others find the opposite effect. Institutional features such as the presence of binding supply restrictions on nursing homes and public release of information on quality appear to be important considerations. On the price effect of competition, most studies find that greater competition tends to result in lower prices, although the effect is small. The literature offers several lessons for Australia, including whether increasing subsidies can result in higher quality and the role of public reporting of quality ratings in fostering competition.
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养老院的竞争、价格和质量:对澳大利亚的回顾和一些教训
近年来,为了遏制成本压力和提高效率,许多国家开始在养老领域引入市场机制。在适当的条件下,竞争可以通过降低成本、提供更优惠的价格和更高质量的服务来刺激供应商进行竞争。然而,在老年护理领域,市场失灵可能很严重。有关价格和质量的信息可能不容易获得,搜索成本可能很高。本研究对养老院部门竞争的文献进行了范围审查,重点是研究竞争如何影响价格和护理质量。在线数据库用于识别1988-2020年间发表的英语研究。本次审查共包括涵盖9个国家的44份出版物。关于竞争与质量之间的关系,文献提供了相互矛盾的证据。一些研究发现,更激烈的竞争导致更高的质量,而另一些研究则发现相反的效果。制度特征,如对养老院存在约束性供应限制和公开发布质量信息,似乎是重要的考虑因素。关于竞争的价格效应,大多数研究发现,竞争越激烈,价格越低,但影响不大。这些文献为澳大利亚提供了一些经验教训,包括增加补贴是否能提高质量,以及公开报告质量评级在促进竞争中的作用。
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