NK-Sys: um Sistema de Suporte a Negociação para Facilitar a Disseminação do Conhecimento

Abstract

On negotiation process, taking information about the counterpart and the external scenario may to make easy the improvement of results. The acquired experience during a negotiation can be important and maybe can become a powerful tool on further negotiations. Therefore, the allied negotiators' experience, when shared, can facilitate the decision-making during the negotiation. In this paper, we will present an environment to support a negotiation process based on a model of knowledge management. This environment is able to manage the existing knowledge on each negotiation and to create efficient ways of interaction among allied negotiators to exchange experiences and to disseminate the acquired knowledge.