{"title":"The Relationship Between Emotional Intelligence of Librarians and Satisfaction of Library Users in the Libraries of the University of Guilan, Iran","authors":"S. Jafari, Sodabe Shapoori","doi":"10.29252/CJHR.3.2.64","DOIUrl":null,"url":null,"abstract":"Background: Despite large body of evidence regarding the association of emotional intelligence (EI) of employees and their communication skills, no previous study examined the relationship between employees’ EI and client satisfaction. The present study aimed to examine the relationship between librarians’ EI and satisfaction of library users in the libraries of the University of Guilan,","PeriodicalId":112656,"journal":{"name":"Caspian Journal of Health Research","volume":"61 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Caspian Journal of Health Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.29252/CJHR.3.2.64","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Background: Despite large body of evidence regarding the association of emotional intelligence (EI) of employees and their communication skills, no previous study examined the relationship between employees’ EI and client satisfaction. The present study aimed to examine the relationship between librarians’ EI and satisfaction of library users in the libraries of the University of Guilan,
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
