Information Technology Issues in Republic of Macedonia

Abstract

The information technology (IT) industry is recognized as a key sector in the Republic of Macedonia. It demonstrates continuous growth in terms of number of IT companies and employees. We present the key results from our World IT Project of Macedonian IT workers regarding organizational, technological and individual IT issues in this chapter. The most important organizational issues are knowledge management, lack of IT staff, and very high IT employee turnover rate in the Macedonian sample. Business intelligence/analytics and software as a service are also identified among the most important technology and infrastructure issues. Finally, regarding the individual IT employee issues, it should be noted that most of the IT professionals in Macedonia in general are quite satisfied with and they like their current job. Thus, employment in IT industry in Macedonia continues to be very attractive for young people.