Optimization of Outpatient Doctor Allocation in Q Hospital Based on Queuing Theory

Abstract

Medical and health services are important in people's livelihood. Thus, governments attach great importance to the development of medical and health services. In this study, the gynecological outpatient clinic of Q hospital is taken as the research object as Q hospital outpatient operation efficiency still has a lot of problems. A long queue of patients in the hospital shows a problem in receiving medical treatment and low operational efficiency. For doctors on duty in outpatient departments, there are different periods in the day for outpatient departments, so the feature of the queue is different. Therefore, according to the difference, a reasonable arrangement of the number of on-duty doctors in Q hospital is needed for improving the utilization of resources and reducing the operation cost. It also improves the quality of hospital service and the satisfaction of patients.