The Impact of Local Context on the Consumer Choice for Heterogeneity Preferences Product

Huo Di, Zou Peng
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Abstract

Unlike the traditional theoretical preferences hypothesis, which holds that consumer preferences are stable, invariant, consistent and transferable, behavioral economists argue that the preference forming process is not independent. Such a process in a local context is a heuristic one. Existing research has verified the local context effect with homogeneity of consumer preferences but has not explored the effect with preference heterogeneity, which is ubiquitous in perception and judgment. This research contributes literature by investigating whether and how local context affects consumer purchase intention for heterogeneity using a product experience experiment. Cooperating with one of largest retailers in China, we test the purchase intention of its customers for different heterogeneity products combination. The results show the following. In terms of the heterogeneity preference, when offered two products with contrastive attribute values together, consumers show a more positive intention for both products than the intention for the two when offered either one of the two respectively. Theoretical and managerial applications are also discussed.
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本地环境对消费者异质性偏好产品选择的影响
与传统的理论偏好假说认为消费者偏好是稳定的、不变的、一致的和可转移的不同,行为经济学家认为偏好的形成过程不是独立的。这样一个过程在当地的背景下是一个启发式的。现有研究已经验证了消费者偏好同质性的局部情境效应,但尚未探讨在感知和判断中普遍存在的偏好异质性的影响。本研究通过产品体验实验,探讨本地情境是否以及如何影响消费者的异质性购买意愿。我们与中国最大的零售商之一合作,测试其客户对不同异质性产品组合的购买意愿。结果显示如下。在异质性偏好方面,当同时提供两种属性值相反的产品时,消费者对两种产品的意愿都比分别提供两种产品时表现出更积极的意愿。理论和管理应用也进行了讨论。
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