5 Users Every Friday: A Case Study in Applied Research

Tom Illmensee, Alyson Muff
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引用次数: 18

Abstract

In 2007 a large consumer electronics retailer faced significant business challenges. In pursuit of new modes of strategic flexibility and fast execution, the e-commerce division transformed its culture around Agile principles and the user experience team adapted its practices to the new paradigm. How would increased velocity affect the quality of the functionality produced? How would time-intensive activities like usability research be affected? This paper presents a case study describing successes and failures while integrating continuous research into Agile projects.
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用户每周五:应用研究中的案例研究
2007年,一家大型消费电子产品零售商面临着重大的业务挑战。为了追求战略灵活性和快速执行的新模式,电子商务部门围绕敏捷原则转变了其文化,用户体验团队根据新的范例调整了其实践。提高速度会如何影响所生成功能的质量?像可用性研究这样耗时的活动会受到怎样的影响?本文提供了一个案例研究,描述了将持续研究集成到敏捷项目中的成功和失败。
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