Towards a governance dashboard for smart cities initiatives: a system of systems approach

Abstract

This paper introduces a decision-making tool, designed to enable governing bodies to maintain management of traditional metropolitan areas as they evolve into smart cities. As metropolitan areas such as New York, Paris and Singapore begin embedding smart technologies into their infrastructure, real-time data become available to citizens and governments. As a result, new challenges have emerged that raised questions about more optimal ways to govern and manage cities operating as systems of systems environments that are now more highly connected and dynamic than ever before. To assist governing bodies to effectively manage these quickly growing systems of systems, this paper proposes a conceptual framework with a set of core building block components required to develop governance dashboards for smart cities. A case study of Singapore Smart City Lamppost initiative is presented, which acts as a practical example of the development of these governance dashboards within the lampposts component of smart cities and serves as a possible blueprint for expanding this approach to the rest of the smart city infrastructure.