Examining the Impact of Workplace Literacy Programs on the Structure of Social Networks: A Study of Low-Income Somali Refugee Workers

Abstract

This study aimed to examine the impact of workplace literacy programs on the structure of social networks accessible to low-income Somali refugee workers. We conceptualized structure as network size and tie strength. Data were drawn using interviews with eighteen participants enrolled in a workplace literacy program. The classes offered included English as a Second Language, high school equivalency, and citizenship, and participants had attended classes for at least 3 months. The interview protocol was designed using a name generator instrument. The findings revealed that participation in classes had a positive impact on their network structure, through the acquisition of strong ties with co-workers.