Supply Chain View of Tourism

B. Panda
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Abstract

Tourism being observed as a supply chain, this article describe its practices under a conceptual research framework with a special reference to education tourism. The author projects the education tourism as a continuum where both service supply chains of education and tourism are integrated. The research implication is directed towards the cross-sectoral objectives of communities involving the tourists, students and destination communities. The original thoughts and value propositions in this research are portrayed as a supply chain framework. Unlike goods supply chain management, the service supply chain of education tourism grows complex due to the coexistence of the overlapping service objectives for education and tourism. Education tourism deals with students and tourists frequently interchanging their roles; leveraging the services of the vendors and outsourced partners. The increasing complexity of education tourism demands smart technology applications to manage it as an integrated total supply chain.
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旅游业的供应链观
本文将旅游业作为一个供应链来观察,在概念研究框架下描述其实践,并特别提到教育旅游。笔者将教育旅游视为一个统一体,将教育服务供应链与旅游服务供应链整合在一起。研究的意义是针对社区的跨部门目标涉及游客,学生和目的地社区。本研究的原始思想和价值主张被描绘成一个供应链框架。与商品供应链管理不同,教育旅游的服务供应链由于教育与旅游服务目标的重叠共存而变得复杂。教育旅游涉及学生和游客经常互换他们的角色;利用供应商和外包合作伙伴的服务。教育旅游日益复杂,需要智能技术应用将其作为一个集成的总供应链进行管理。
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