A trustable platform for exchange of resources across organizations and their customers

Abstract

Collaborations across companies can improve revenue, productivity and customer relationship building. Therefore, it could be desirable to allow customers to exchange digital resources across organizations, e.g. to let customers collect and spend loyalty points across stores. In order to allow such exchange of resources, a secure and trustable environment, where customers are in full control of their resources, is required. In this PhD work, we will develop a generic framework for supporting the set-up of such exchange platforms by providing core functionality in combination with components that can be configured to the specific needs of the use cases.