Contextual Operationalization of Metrics as Scores: Is My Metric Value Good?

Abstract

Software quality models aggregate metrics to indicate quality. Most metrics reflect counts derived from events or attributes that cannot directly be associated with quality. Worse, what constitutes a desirable value for a metric may vary across contexts. We demonstrate an approach to transforming arbitrary metrics into absolute quality scores by leveraging metrics captured from similar contexts. In contrast to metrics, scores represent freestanding quality properties that are also comparable. We provide a web-based tool for obtaining contextualized scores for metrics as obtained from one’s software. Our results indicate that significant differences among various metrics and contexts exist. The suggested approach works with arbitrary contexts. Given sufficient contextual information, it allows for answering the question of whether a metric value is good/bad or common/extreme.