{"title":"eID Public Acceptance in Estonia: towards Understanding the Citizen","authors":"Valentyna Tsap, Silvia Lips, D. Draheim","doi":"10.1145/3396956.3397009","DOIUrl":null,"url":null,"abstract":"Estonia eID is officially a part of the critical infrastructure. 2/3 of citizens regularly use eID today to access thousands of e-services. To examine the eID public acceptance, we conducted a survey among Estonian eID users to find out which of the existing eID authentication options are preferred and why. We present the results and interpret the data with a set of pre-defined eID public acceptance factors.","PeriodicalId":118651,"journal":{"name":"The 21st Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"The 21st Annual International Conference on Digital Government Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3396956.3397009","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 5
Abstract
Estonia eID is officially a part of the critical infrastructure. 2/3 of citizens regularly use eID today to access thousands of e-services. To examine the eID public acceptance, we conducted a survey among Estonian eID users to find out which of the existing eID authentication options are preferred and why. We present the results and interpret the data with a set of pre-defined eID public acceptance factors.
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