Measurement factors model for e-learning systems success

Abstract

Information Systems (IS) implementation in higher education is a large investment. Such investments are expected to bring increased efficiency and effectiveness, as well as better quality services to stakeholders. E-learning is one of the recent trends and major technological advancements in Information Technology (IT), reshaping the mode of delivery of education in universities. To effectively and efficiently evaluate the success of an e-learning system, success measurement factors must be identified and measured for any university that implements e-learning systems. This study explores and develops measurement factors model for e-learning systems success in Ethiopian higher Level Education Institutes (EHEIs). Both qualitative and quantitative research methodologies are used to perform the study. The study is based on the Information System Success (ISS) model and extends the model to investigate e-learning systems success measurement factors in developing countries such as Ethiopia. Our literature search did not find any study that examines the complete IS success model in order to identify measurement factors of e-learning systems success in Ethiopia that should be of value to higher learning institutions' management, e-learning systems designers and providers, and instructors when planning and implementing e-learning projects.