The Examination of the Corporate Organisation and Implementation of Industry 4.0 in a High Value German Manufacturing Firm

Abstract

This paper examines the corporate organisational aspects of the implementation of Industry 4.0. Industry 4.0 builds on new technologies and appears as a disruptive innovation to manufacturing firms. Although we do have a good understanding of the technical components, the implementation of the management and organisational aspects of Industry 4.0 is under-researched. It is challenging to find qualitative empirical evidence which provides comprehensive insights about real implementation cases. Based on a case study in a German high value manufacturing firm, we explore the corporate organisation and implementation of Industry 4.0. By using the framework of Complex Adaptive System (CAS), we have identified three key factors which facilitate the implementation of Industry 4.0 namely 1.) Organisational structure changes such as the foundation of a central department for digital transformation, 2.) The election of a Chief Digital Officer as a personnel change, and 3.) Corporate opening up towards cooperating with partners as a cultural change. We have furthermore found that Lean Management is an important enabler that ensures readiness for the adoption of Industry 4.0.