Knowledge Management System for Maintenance Activity: Case Study at the Maintenance Department of XYZ Corporation

2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) Pub Date : 2019-12-01 DOI:10.1109/IEEM44572.2019.8978913

Dila Aliffita Isworowati, Fadel Muhammad, A. Kurniawati, M. T. Kurniawan

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引用次数: 4

Abstract

The rapid development of technology has driven the technology application in various sectors, including the application of Knowledge Management System (KMS). At the Maintenance Department of the XYZ Corporation, an aircraft manufacturing company in Indonesia, there is a potential of the tacit knowledge and experience of maintenance activity cannot be retained by the company when the employees enter retirement. Besides, the company did not have the system to manage tacit knowledge of the maintenance activity to enhance the performance of its employees. The purpose of this research is to design the KMS of the planning & control module to complement the KMS of maintenance activity that previously designed for the XYZ Corporation. The development of the KMS based on the waterfall method. The design of KMS features developed by using the KM Cycle. The KMS for maintenance activity integrates the enhanced features of the maintenance module and Knowledge Management module.

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维修活动的知识管理系统:XYZ公司维修部的案例研究

科技的飞速发展带动了科技在各个领域的应用，其中包括知识管理系统的应用。在印度尼西亚的飞机制造公司XYZ公司的维修部，当员工退休时，公司可能无法保留维修活动的隐性知识和经验。此外，该公司没有系统来管理维修活动的隐性知识，以提高员工的绩效。本研究的目的是设计计划和控制模块的KMS，以补充先前为XYZ公司设计的维护活动的KMS。基于瀑布法的知识管理系统的开发。利用知识管理周期开发知识管理系统功能的设计。维护活动的知识管理系统集成了维护模块和知识管理模块的增强功能。

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2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

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