Cause-Related Marketing Strategy of a Transnational Supply Chain Considering Heterogeneity of Consumers' Public Welfare Preference

Danzhi Chen, Hengji Du
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Abstract

With the further development of economic globalization, transnational supply chain is faced with three bottom line principles. Enterprises need to take social benefits into account while pursuing economic benefits. Cause-related marketing is an effective way for enterprises to improve corporate image, undertake social responsibility and obtain economics benefits at the same time. In this paper, we consider a two-echelon transnational supply chain structure composed of an overseas manufacturer and a domestic retailer, and both the manufacturer and the retailer can perform cause-related marketing. By comparing the size of equilibrium solution under the two scenarios, we analyze the impact of tariff and consumer public welfare preference on the results. The results show that the retailer's CRM level in RCRM scenario is higher than that in the MCRM scenario. The tariff will reduce the channel profit, and the consumer's preference for public welfare will improve the channel profit, the retailer's implementation of CRM will bring more profit to the supply chain. Keywords- Cause-related marketing, Supply chain management, Public welfare preference, Game theory
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考虑消费者公益偏好异质性的跨国供应链公益营销策略
随着经济全球化的深入发展,跨国供应链面临着三条底线原则。企业在追求经济效益的同时,需要兼顾社会效益。公益营销是企业提升企业形象、承担社会责任、同时获得经济效益的有效途径。本文考虑一个由国外制造商和国内零售商组成的两级跨国供应链结构,制造商和零售商都可以进行公益营销。通过比较两种情景下均衡解的大小,分析关税和消费者公共福利偏好对结果的影响。结果表明,RCRM情景下零售商的CRM水平高于MCRM情景。关税会降低渠道利润,消费者的公益偏好会提高渠道利润,零售商实施CRM会给供应链带来更多的利润。关键词:公益营销,供应链管理,公益偏好,博弈论
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