The Measurex results philosophy of quality improvement

P. Haddix
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Abstract

The Measurex Corporation Quality Improvement System (QIS) is described. Faced with the challenge of introducing a total quality improvement program, Measurex developed a comprehensive effort consistent with the company's culture. Intermeshed into the fabric of the company was Juran's project-by-project admonishment, Deming's structure and Crosby's absolutes of quality. Conceptually, QIS is project-based, results-oriented, management direct and supported, and implemented practically. Recognition for those involved is based on the results achieved and not simply on their participation in some QIS effort. Since 1987, QIS has been used to introduce just-in-time manufacturing processes, the focused factory concept, a certified supplier programme, electronic data interchange, and other organization and department level quality improvement efforts.<>
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测量结果的质量改进理念
介绍了公司的质量改进体系(QIS)。面对引入全面质量改进计划的挑战,Measurex制定了与公司文化相一致的全面努力。朱兰的项目对项目的训诫、戴明的结构和克罗斯比对质量的绝对要求交织在公司的结构中。从概念上讲,质量信息系统以项目为基础,以结果为导向,管理直接和支持,并实际实施。对参与者的认可是基于取得的成果,而不仅仅是他们参与了一些QIS工作。自1987年以来,质量保证体系已被用于引入准时制生产流程、集中工厂概念、认证供应商计划、电子数据交换以及其他组织和部门层面的质量改进工作。
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