Does the Repeat Tourist Spend More Than the First Time? A Contribution to the Literature

J. M. Tavares, Stanislav Ivanov, C. Cobanoglu
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Abstract

There isn´t a consensus about the impact of a first time or a repeat tourist on local economy since that the findings of studies comparing the amount of money spent by the two categories of tourists are inconclusive. We interviewed 500 people who went to any tourist destination more than once through a virtual platform in Brazil. This article uses Principal Component Analysis to analyze this issue. The results identified four types of repeat tourists, who tend to spend less than first-time tourists, but who may influence people to visit the destination due to their high degree of satisfaction. A recommendation for future research would be to use the Confirmatory Factor Analysis (CFA) to confirm the measurement model after conducting Exploratory Factor Analysis (EFA).
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回头客会比第一次花更多钱吗?对文学的贡献
由于比较两类游客的消费金额的研究结果是不确定的,所以关于第一次游客或重复游客对当地经济的影响还没有达成共识。我们采访了500名通过巴西的虚拟平台不止一次前往任何旅游目的地的人。本文运用主成分分析法对这一问题进行分析。结果确定了四种类型的回头客,他们往往比第一次游客花费更少,但由于他们的高度满意度,他们可能会影响人们访问目的地。对未来研究的建议是,在进行探索性因素分析(EFA)后,使用验证性因素分析(CFA)来确认测量模型。
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