A Comparative Analysis of Job Characteristics, Job Satisfaction, and Intention to Leave in Knowledge Workers and Blue-Collar Workers in Taiwan and the U.S

Abstract

This study examines demographics, job characteristics, job satisfaction, intention to leave, and their causal relationships in knowledge workers and blue-collar workers in Taiwan and the United States. Based on data from an international survey, the characteristics of knowledge workers in each country were compared to those of blue-collar workers of the same country, and those of knowledge workers of the other country. Many significant findings were revealed. Knowledge workers demonstrated stronger learning and autonomy characteristics than blue-collar workers. A multi-sample model of causal relationships among the variables was also found for the two countries.