Supply Chain Digitalization and Operational Performance

Abstract

This study aims to analyze the effect of supply chain digitization on operational performance and new revenue streams. Data were collected from 123 companies or 492 observations. The samples are companies listed on the Indonesia Stock Exchange with a focus on 3 types of industry, namely the service industry, manufacturing industry, and financial industry from 2016 to 2019. Using the ordinary least square (OLS) model, this study find that supply chain digitalization practices have a positive effect on operational performance, but a negative effect on new revenue stream. Thus, stakeholders can use supply chain digitalization practices as a consideration in making financial decisions as it has influence for operational performance.