Empirical Study on Banking in Indonesia: Factors Affecting Information Systems Quality

Abstract

Information system quality is a term for success. In an information system, the quality of information will be available if there is a success of a system. Many organizations experience failures in the application of information systems because these organizations do not pay attention to the importance of human resource factors and organizational factors. This research is done to examine and achieve empirical facts about the effects of organizational commitment, organizational culture, transformational leadership style, and information technology used toward information systems quality. Problems related to the application of information systems occur in various business sectors in Indonesia, one of which is banking organizations. The results of this study are expected to be a solution to the problems that occur and to develop information systems science.