E-archives Implementation Readiness: A Case of the National Archives of the Republic of Indonesia

Abstract

The implementation of e-archives or e-records systems in public agency is prone to failures and rejections, a similar situation faced by many e-government initiatives. The measurement of readiness level is considered as a necessary step to minimize the implementation failures and users' rejection. This research aims to measure the readiness level of e-archives implementation in Indonesia's National Archives (Arsip Nasional Republik Indonesia) and develop the corresponding recommendations to overcome it. The scope of research is the static archives, both digital-born and digital reborn e-archives. The measurement adopts e-archives readiness measurement frameworks from the International Records Management Trust (IRMT). The adoption was conducted by contextualizing it in the Indonesian context. It is a qualitative research with data collection via series of interviews, desk studies, and researcher's observations. The qualitative data were categorized and analyzed into the set of themes that are related to the level of e-archives implementation readiness. The research finding shows that the readiness level is relatively low, indicating the unreadiness of the National Archives to implement the e-archives initiative. The research then employs Analytical Hierarchy Process (AHP) to develop the recommendations to improve the e-archives readiness at Indonesia's National Archives).