The Effect of Satisfaction and Experiential Marketing Toward the Interest of Revisit Tourists in Muaro Lasak Beach Padang

Whyosi Septrizola
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引用次数: 1

Abstract

The tourism sector has an important role in moving the macroeconomic sector. One of them is the tourist area of Muaro Lasak Beach Padang .All things strives for tourists to have the interest of re-visit to the area of the tourist area. Among them is the satisfaction felt by tourists. In addition, the experience felt by tourists in the form of customer experience ultimately led to tourists to revisit the area of tourist areas, namely: sense, feel, think, and act. The population of this study were all tourists in Muaro Lasak Beach Padang whose number is unknown. While the sample in this study as many as 100 people. The sampling technique used is non-probability sampling with accidental sampling approach. Data analysis method used is multiple regression using SPSS software version 23.0. The results of this study are: (1) Satisfaction has no significant effect on the interest of revisit tourists in Muaro Lasak Beach Padang, (2) Sense has no significant effect on the interest of revisit tourists in Muaro Lasak Beach Padang, (3) Feel has a significant effect on the interest of revisit tourists in Muaro Lasak Beach Padang, (4) Think has a significant effect on the interest of revisit tourists in Muaro Lasak Beach Padang., and (5) Act has no significant effect on the interest of revisit tourists in Muaro Lasak Beach Padang. Keyword: Interest of Revisit Tourists, Satisfaction, and Experiential Marketing.
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满意度和体验营销对巴东穆阿罗拉萨海滩回访游客兴趣的影响
旅游部门在推动宏观经济部门方面具有重要作用。其中之一是巴东的穆阿罗拉萨海滩旅游区,一切都是为了让游客有兴趣再次访问旅游区的区域。其中包括游客的满意度。此外,旅游者以顾客体验的形式所感受到的体验,最终导致旅游者对旅游区的区域进行重访,即:感觉、感觉、思考、行动。本研究的人群均为巴东Muaro Lasak海滩的游客,人数不详。而本次研究的样本多达100人。抽样技术采用非概率抽样和随机抽样方法。数据分析方法为多元回归,使用SPSS 23.0软件。研究结果表明:(1)满意度对重访游客对巴东穆阿罗拉萨海滩的兴趣没有显著影响;(2)感觉对巴东穆阿罗拉萨海滩的兴趣没有显著影响;(3)感觉对巴东穆阿罗拉萨海滩的兴趣有显著影响;(4)思考对巴东穆阿罗拉萨海滩的兴趣有显著影响。(5)法令对巴东穆阿罗拉萨海滩重访游客兴趣无显著影响。关键词:重游游客兴趣、满意度、体验营销
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