Prototype of a Conversational Agent for the Catholic University of Cuenca

Abstract

The article analyses tools and applies the base for processes to the areas of artificial intelligence that are Immersed in the daily lives of people, companies, institutions, and the industry, in constant interaction, without the human beings realizing the process. For achieving this, work has been done on the subarea of conversational agents that offers new ways and experiences of communicating with users. Software modules that have been designed to recognize the patterns of human writing generating an appropriate response. This research presents an analysis of the evolving needs of users and the support of emerging technologies concerning automated communication and the implementation of a prototype of a conversational agent or chatbot that uses artificial intelligence and is focused on natural language processing; the prototype can establish a conversation with students naturally.